Privacy Policy

What this policy covers

This policy discloses the information-gathering and use practices of thefineartauction.com, operated by WSN, LLC d/b/a The Fine Art Auction ("The Fine Art Auction", "we", "us" or "our"), and is limited to the protection and use of personal information collected by us in the online environment. Your access to and use of our site are subject to this policy, our Terms and Conditions (thefineartauction.com/terms) and any other terms of use or policies posted by us. Please note that this privacy statement applies only to The Fine Art Auction's website; auctions you watch on television, on YouTube or on other platforms are also subject to those platforms' own policies.

What information does The Fine Art Auction collect and use?

The only personally identifiable information we collect about visitors is provided voluntarily. In general, you can visit our website without telling us who you are or revealing any personal information about yourself. However, some portions of our website are accessible only to users who have registered with us, and you will be asked to provide certain information as part of the registration or login process.

When you create an account we ask for your name, email address, telephone number and a password (passwords are stored only in scrambled form and we cannot read them). When you register to bid in a sale we record that registration against your account; when you follow a lot we record that too. When you use the Connect page we keep the name, email address, phone number and message you send us. We may also be required, for verification purposes, to ask for a copy of your government-issued identification, as described in our Terms and Conditions.

We use this information to run the auctions you register for, to confirm your bids and purchases, to answer your questions, to help us deliver the services you have requested, and to design or offer specific products or services that we believe will be useful to you.

Who has access to this information?

We will not make visitor- or customer-specific information that is gathered on our site available to unaffiliated organizations for commercial purposes unrelated to your business with The Fine Art Auction. We will use this information to help us deliver the services you have requested, or to design or offer specific products or services that we believe will be useful to you. While we may use this information to contact you or to send materials to you for marketing purposes, we will take commercially reasonable steps to safeguard such information from unauthorized access by any other parties.

Who would we share information with?

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Fine Art Auction's Terms and Conditions, or as otherwise required by law. To deliver a lot you have purchased we share your name, delivery address and phone number with the shipping company that carries it, and payment details you give us are handled by our payment processor.

Cookies

Our website sets one cookie, used only to keep you logged in to your account; it holds no personal details and expires after thirty days or when you log out. We do not use advertising cookies or sell browsing data. The pages load their fonts from Google Fonts, and the How to Watch page embeds our YouTube channel; Google and YouTube may record the usual technical details of those requests under their own privacy policies.

Email

The Fine Art Auction's policy is not to read or disclose private email communications that are transmitted using our services except to respond, if directed to us, or as required to operate the service, as set forth in the terms of use and policies established from time to time governing the service, or as otherwise required by law.

Age requirement

The Fine Art Auction recognizes the importance of children's safety and privacy on the Internet. For this reason and to comply with certain laws, we do not accept customers under the age of 18.

Security

The Fine Art Auction maintains physical, electronic and procedural safeguards designed to protect the confidentiality of personal information provided by you at our website. Every page of our website, including registration and login, is served over an encrypted ("secure session") connection, which helps prevent unauthorized parties from reading the information you send us. We regularly test and update our technology to help protect your personal information. However, such precautions do not guarantee that our website is invulnerable to all security breaches. The Fine Art Auction makes no warranty, guarantee, or representation that use of our website is protected from all viruses, security threats or other vulnerabilities and that your information will always be secure.

Your choices

You can see and update the name, email address and phone number on your account at any time from the My Account page, and change your password there. If you would like your account closed or your information corrected or removed, contact us using the details below.

Feedback

If you have any questions or comments about this privacy statement, your dealings with this website, or if you find that we have any incorrect information concerning you or any of your accounts with us, you may contact us at info@thefineartauction.com, by phone at 1-678-518-5911, or by mail at The Fine Art Auction, 5933 Peachtree Industrial Blvd., Suite C, Peachtree Corners, GA 30092.